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Vehicle access to malls

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Apply for vehicle access to the Queen Street or Valley malls. Learn about permitted access times and weight restrictions.

Regulating vehicle access to malls

Traffic restrictions ensure pedestrian safety in the city malls:

  • Queen Street Mall, including Reddacliff Place
  • Brunswick Street Mall
  • Chinatown Mall.

You must have a permit to access the malls in a car, truck or other vehicle.

When you need a permit

Valid reasons for needing car, truck or other vehicle access to the mall areas include:

  • deliveries
  • to load or unload goods and/or building materials for a business in a mall
  • when working at a business in a mall.

When you don't need a permit

In any mall, you don’t need a permit to use:

  • strollers and prams
  • wheelchairs
  • motorised disability assistance devices.

Queen Street Mall

You don’t need a permit to:

  • enter Burnett Lane via Albert Street from Adelaide Street in a vehicle
  • enter or exit private laneways or loading bays that are only accessible from Albert Street in a vehicle
  • push or carry a bicycle or wheeled recreational vehicle, such as a scooter, through the mall without blocking or bothering pedestrians.

Brunswick Street and Chinatown malls

You can enter or exit the adjoining Chinatown Mall car park in a motor vehicle via the lanes in Duncan Street without a permit.

Important information about vehicle access

Bollard access and permitted access times

Different types of bollards are in place across the 3 mall precincts. 

Bollards are removed or retracted to allow permitted vehicles to access the malls at the following times.

Queen Street Mall and Reddacliff Place

  • Midnight to 7am, Monday to Friday  
  • 2am–7am, weekends
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Note

Authorised vehicle entry/exit to Queen Street Mall is exclusively via George Street and Edward Street.

Brunswick Street Mall

  • Midnight to 9.30am, Monday to Friday 
  • 6am–9.30am, weekends

Chinatown Mall

  • Midnight to 9.30am, Tuesday to Friday

Weight restrictions

A strict weight restriction applies to all vehicles. The vehicle mass must be less than 12 tonnes.

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Note

There are varying weight load limits within Queen Street Mall and Reddacliff Place that may require further documentation.

Apply for a Malls Traffic Permit

You can apply for an annual or weekly Malls Traffic Permit for vehicle access to the malls. 

1 Understand your fees
Permit type Application fee Permit fee
Weekly $35
$5
Annual $29 $222

These fees don’t attract GST. You can pay your fee using a Visa or MasterCard.

2 Submit an application

Complete the online form to apply for a Malls Traffic Permit.

3 After you apply

If your application is successful, you’ll receive your permit within 5 business days.

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You may be issued a penalty infringement notice if you breach permit conditions.

For more information about vehicle access in the malls, phone City Malls Management on 07 3403 8195.

Frequently asked questions

A Malls Traffic Permit allows you to drive through the malls at permitted times. Bollards are removed at specific times.

Queen Street Mall and Reddacliff Place

  • Midnight to 7am, Monday to Friday  
  • 2am–7am, weekends

Brunswick Street Mall

  • Midnight to 9.30am, Monday to Friday  
  • 6am-9.30am, weekends

Chinatown Mall

  • Midnight to 9.30am, Tuesday to Friday

A 'vehicle' refers to any type of wheeled transport. It includes all automotive vehicle types or personal mobility devices such as:

  • bicycles
  • roller skates
  • roller blades
  • skateboards
  • scooters.

Strollers, prams, wheelchairs and motorised mobility devices are not considered vehicles under this definition.